Doors open for Mark

Workways+ continues to charge forward successfully supporting people overcome complex barriers which prevent them from finding employment. One such success story is 41 year old Mark from Neath Port Talbot.

Mark was referred to Workways+ by Jobcentre Plus in May 2017 having not worked for over 10 years. Mark has already made great progress having completed a number of courses, however struggled to take the next step in finding and securing employment due a number of barriers; lack of transportation, lack of confidence, trust issues and family commitments.

Mark’s mentor Anthony supported him from the outset, building a clear picture of Mark’s individual needs, building his self-esteem and confidence and steering him in the right direction to achieve his goal of finding work within his chosen career of Engineering. When Mark was ready he was introduced to Workways+ Employer Liaison Officer Lesley who was worked with him to identify a potential place of work.

Lesley secured Mark a two day work trial with Rhino Doors, a company based in Port Talbot who specialise in the manufacture and installation of performance rated sliding, folding and side hinged doors. Mark made an excellent impression on Rhino Doors during those two days and was subsequently offered a three month paid work opportunity funded by Workways+. During this time Mark further developed his skillset and completed Counter Balance Forklift Truck training, thanks to Workways+.

Mike Winchcombe from Rhino Doors said “Mark has settled down well and has not been afraid of taking on a challenge. I am sure Mark will have a great future ahead”. Rhino Doors were so impressed by Mark’s commitment to work and his problem solving skills, they made him an offer of employment on the 1st March this year. Mark was thrilled and accepted the position immediately. Mark said “things are going well in work, I am happy but most importantly I feel trusted by my employer which has given me confidence and motivated me to continue to improve my knowledge and experience”.

Anthony said “Our aim is to help individuals overcome complex barriers and back into meaningful employment. Our aim has certainly been achieved with Mark, it has been a privilege to work with Mark, he is a real success story. I always tell people that Workways+ is the vehicle and they are the driver”.

Mark’s story does not end here; his confidence continues to grow, he now enjoys engaging with colleagues socially and has started to trust people. These things have contributed to his incredible transformation from a quiet, unconfident person into what we see today, a confident, hardworking, diligent individual with hope for the future. Mark said “it’s been literally life changing with support every step of the way from all of the Workways team. I would recommend Workways+ to anyone who is finding it difficult to locate a placement or work. Now, I am happy in work, I can finally have hope for the future; normal life stuff, own my own car, home with garage where I can work on my own projects”.

Cllr Charlotte Galsworthy said “Mark’s story is inspirational and just goes to show that with the right support there are no barriers which cannot be overcome. I commend the Workways team for all their hard work and urge anyone who finds themselves in a similar situation to contact Workways+ for help.”

EU funds are having a positive impact on people, business and communities across Neath Port Talbot, Swansea, Carmarthenshire, Ceredigion and Pembrokeshire by raising skills and helping people into work. The project is backed by £17 million from the European Social Fund through the Welsh Government. If you or someone you know can relate to this story then please contact Workways+.

For more information or to arrange an interview, please contact Workways+ on (01639) 684251 or email

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Neath Port Talbot